Citizens Advice Sandwell & Walsall
Citizens Advice Sandwell & Walsall wanted to deliver a Resilience and Well-being workshop for 70 staff members to enable them to negotiate constant organisational change and uncertainty.
Client stories
Read StoryCitizens Advice Sandwell & Walsall
High levels of student satisfaction
Following a restructure, the newly-appointed Director of External Engagement and Global asked Agar to facilitate an away day for the division (which has over 300 staff) to truly engage people. The focus was on cross-team working and collaboration – finding a way of connecting with everyone and looking at how each team fits into the structure. She wanted the event to provide people with the opportunity to be heard, to understand and appreciate each other and to trust that that the day would make a positive difference; she also wanted there to be plenty of energy.
University of Manchester, Faculty of Humanities
The Director of Faculty Operations wanted to build and develop a high-performing Professional Services (PS) Leadership Team which impacted positively on the wider faculty PS team. The agreement of clear goals for the team aligned to faculty and organisational priorities, with each person truly understanding their role and their contribution was crucial. The aim was to build energy and enthusiasm with an individual and collective growth mindset and a coaching culture. The importance of ambition, success, celebration and collaboration was also highlighted.
Bank of China
The Bank of China’s London branch is very much where ‘East meets West’. With staff from around the globe coming together in the London branch this led to some unique challenges for the leaders in the business. Focused on ensuring that leaders and teams were highly engaged and performing the key barriers to this included language and cultural barriers, a dichotomy between bold and prudent investment and a long-standing culture where personal development was qualification led rather than personal growth led. In 2018 the HR and Learning and Development team were tasked with finding a solution to these challenges.
Devon Partnership NHS Trust
Devon Partnership Trust employ around 3,600 staff. During the course of a year they receive around 74,000 referrals and are supporting around 26,000 people every month. Staff and leaders at the Trust have faced unprecedented challenges during the pandemic and the subsequent shift to a hybrid approach to work. Seeking to move toward a more restorative, just and learning culture; while supporting their staff’s emotional resilience and maintaining and enhancing relationships in a hybrid world we start to work with the Trust.
Reed Business School
With the introduction of the Apprenticeship Levy in 2017 many organisations up and down the country changed the way they were attracting, recruiting and training their staff. Reed Business School worked with many firms and specialised in delivering first class training and education to early career finance and accounting students but the introduction of the apprenticeship levy saw a change in the skills and behaviours which they needed to train and deliver to their students.
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